Privacy Policy
This privacy policy outlines how our online platform collects, uses, discloses, and protects the personal information of users accessing our services related to benchmark reviews of Singapore mobile operators based on signal quality, pricing, customer service feedback, and availability of prepaid versus postpaid options. We are committed to safeguarding your privacy in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Information We Collect
We collect personal data that you voluntarily provide when using our service, including but not limited to names, contact details, feedback, and usage data. Additionally, certain technical information such as IP addresses, device identifiers, browser type, and operating system may be collected automatically to improve user experience and optimize service delivery.
Use of Information
The information collected is used solely for the purposes of providing, improving, and personalizing our services. This includes conducting network performance reviews, compiling statistical analyses, contacting users regarding their feedback, and ensuring compliance with legal obligations.
Legal Basis for Processing
We process your personal data based on your consent, the necessity to perform our contractual obligations, legitimate interests related to service enhancement, and compliance with legal requirements. We will explicitly obtain consent where required and provide options to withdraw consent at any time.
Data Sharing and Disclosure
Personal data will not be sold or shared with third parties for their own marketing purposes. We may disclose information to trusted third-party service providers who assist us in operating our platform and analyzing data, under strict confidentiality agreements and ensuring compliance with applicable data protection laws. Disclosure may also occur if required by law or to protect the rights, property, or safety of our platform, users, or others.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including to comply with legal obligations, resolve disputes, and enforce agreements.
Data Security
Our online platform employs appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or destruction. Access to personal data is limited to authorized personnel who require it for legitimate purposes.
User Rights
Under GDPR and related laws, you have the right to access your personal data, request correction or erasure, restrict processing, object to processing, and data portability. You also have the right to withdraw consent when processing is based on consent and to lodge a complaint with the relevant supervisory authority if you believe your rights have been violated.
Cookies and Tracking Technologies
Our platform may use cookies and similar technologies to enhance functionality, analyze traffic, and improve user experience. Users can adjust browser settings to manage or disable cookies, though some features may be affected.
International Data Transfers
Any transfer of personal data outside Singapore will be done in accordance with applicable data protection laws to ensure appropriate safeguards are in place to protect your information.
Children’s Privacy
Our services are not directed at individuals under 16 years of age, and we do not knowingly collect personal data from children under this age. If we become aware that personal data of a child under 16 has been collected, we will take steps to delete it promptly.
Contact Information
For any questions, requests, or concerns regarding this privacy policy or your personal data, you may contact us in writing at:
3 Temasek Avenue
Singapore 039190
Singapore
We encourage all users to review this privacy policy periodically as updates may be made to reflect changes in legal requirements or our data processing practices. Continued use of our platform constitutes acceptance of the terms outlined herein.